Incidents | Reserva Casa Incidents reported on status page for Reserva Casa https://status.reservacasa.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f7da72c47994d7283ac5716d157b2e20.png Incidents | Reserva Casa https://status.reservacasa.com/ en Payment system instability for some paid statuses https://status.reservacasa.com/incident/755619 Sat, 01 Nov 2025 01:56:00 -0000 https://status.reservacasa.com/incident/755619#8102337187da11aa90d07bde2fa3a0be6c1c90ad88226fdcc5e271ed1a422180 We’re currently investigating intermittent instability affecting a subset of paid status update events within the payment system. In certain cases, this may cause temporary inconsistencies in how payment statuses are displayed in the dashboard. Our engineering team has identified that the issue originates from delayed or malformed callback responses during status synchronization. Core payment processing, contract generation, and reservation workflows remain unaffected — all financial data and transactions are being processed and stored correctly. The issue is strictly related to frontend state synchronization and does not impact backend data integrity or operational continuity. We will provide an additional update once the event stream has been fully stabilized. Team Member Invite Process Improvement https://status.reservacasa.com/incident/623328 Mon, 21 Jul 2025 18:45:03 -0000 https://status.reservacasa.com/incident/623328#74af03b3b671c58932a3a44ea7baa22f04a32a6ba36cea1ec45e48999e94c0bf Maintenance completed Team Member Invite Process Improvement https://status.reservacasa.com/incident/623328 Mon, 21 Jul 2025 14:45:03 -0000 https://status.reservacasa.com/incident/623328#6ba7d93017b0773125493c57daa5cc3813a56dc31d71bb99c9b3ba3122171204 We’re in the process of updating the team member invite flow to make it more reliable and secure. These changes include improved email deliverability, clearer role assignment, and better handling of pending invitations. While we implement these improvements, some users may notice minor delays or interface adjustments when inviting new team members. The new experience will enhance usability and reduce invite-related issues going forward.