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Dec 05, 2025

Payment system instability for some paid statuses

Degraded

Created Oct 31 at 10:56pm GMT-3

We’re currently investigating intermittent instability affecting a subset of paid status update events within the payment system. In certain cases, this may cause temporary inconsistencies in how payment statuses are displayed in the dashboard.

Our engineering team has identified that the issue originates from delayed or malformed callback responses during status synchronization. Core payment processing, contract generation, and reservation workflows remain unaffected — all financial data an...

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